{"product_id":"paragon-36","title":"Montigo Paragon 36\" Fireplace","description":"\u003cp\u003eParagon - Direct Vent Pro\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003eParagon fireplaces come fitted with a Direct Vent Pro 5\/8 universal collar. Montigo venting and power vents are not compatible with the Paragon Series.\u003c\/p\u003e \u003ch3\u003ePARAGON 36\u003c\/h3\u003e \u003cp\u003e40,000\/40,000 BTU NG model with Proflame 2 IPI, 5\/8 venting. Includes Micro mesh screen, Cement Board, Multi-Function remote to control the front and rear burner, 6-step variable flame height, Independent Rear burner on\/off (70% turn down), Accent lighting on\/off with 6-step dimming, Optional Dual fans on\/off with 6-speed settings TruFlame Technology Catalyst allows large flame, extensive ember bed and clean burn.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003ch3\u003eWarranty:\u003c\/h3\u003e \u003ctable border=\"1\" dir=\"ltr\" cellpadding=\"0\" cellspacing=\"0\" xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\"\u003e \u003ccolgroup\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003ccol width=\"100\"\u003e \u003c\/colgroup\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Component\"}' colspan=\"23\" rowspan=\"1\"\u003e\u003cstrong\u003eComponent\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Coverage Period\"}' colspan=\"19\" rowspan=\"1\"\u003e\u003cstrong\u003eCoverage Period\u003c\/strong\u003e\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Labor Coverage\"}' colspan=\"19\" rowspan=\"1\"\u003e\u003cstrong\u003eLabor Coverage\u003c\/strong\u003e\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Firebox, heat exchanger\"}' colspan=\"23\" rowspan=\"1\"\u003eFirebox, heat exchanger\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"15 years\"}' colspan=\"19\" rowspan=\"1\"\u003e15 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Main burner\"}' colspan=\"23\" rowspan=\"1\"\u003eMain burner\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"15 years\"}' colspan=\"19\" rowspan=\"1\"\u003e15 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Gas control valve and related control components (pilot assembly, spark electrode flame sensors, thermopile)\"}' colspan=\"23\" rowspan=\"1\"\u003eGas control valve and related control components (pilot assembly, spark electrode flame sensors, thermopile)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Electrical components (internal blowers, ignition control module, wiring, switches, remote control\\nsystems, blower control module, accent bulbs)\"}' colspan=\"23\" rowspan=\"1\"\u003eElectrical components (internal blowers, ignition control module, wiring, switches, remote control\u003cbr\u003esystems, blower control module, accent bulbs)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Firebox media (logset, glass beads, river rocks)\"}' colspan=\"23\" rowspan=\"1\"\u003eFirebox media (logset, glass beads, river rocks)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Glass (thermal breakage)\"}' colspan=\"23\" rowspan=\"1\"\u003eGlass (thermal breakage)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Plated, painted finishes (including interior\\nreflective glass) *\"}' colspan=\"23\" rowspan=\"1\"\u003ePlated, painted finishes (including interior\u003cbr\u003ereflective glass) *\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Refractory lining\"}' colspan=\"23\" rowspan=\"1\"\u003eRefractory lining\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Mesh\/Glass safety barriers\"}' colspan=\"23\" rowspan=\"1\"\u003eMesh\/Glass safety barriers\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Power vent termination\"}' colspan=\"23\" rowspan=\"1\"\u003ePower vent termination\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Montigo terminations*\"}' colspan=\"23\" rowspan=\"1\"\u003eMontigo terminations*\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"10 years\"}' colspan=\"19\" rowspan=\"1\"\u003e10 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"Montigo venting (excluding termination)\"}' colspan=\"23\" rowspan=\"1\"\u003eMontigo venting (excluding termination)\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"15 years\"}' colspan=\"19\" rowspan=\"1\"\u003e15 years\u003c\/td\u003e \u003ctd data-sheets-value='{\"1\":2,\"2\":\"1 year\"}' colspan=\"19\" rowspan=\"1\"\u003e1 year\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003cp\u003e\u003cspan\u003eTo initiate the return process, customers must file an RMA within 60 days of the purchase. The RMA form must be filled out in its entirety and accompanied by pictures of the item(s) being returned. After the RMA form is submitted, our customer service team will begin the return process.\u003c\/span\u003e\u003c\/p\u003e \u003ch3\u003eReturn Policy:\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eCould you explain the process of obtaining an RMA (Return Merchandise Authorization)?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eReturn authorizations must first be approved. Eligible items for return must be in their original packaging and in a new, re-sellable condition.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs there a re-stocking fee?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eYes. If eligible for a return, a 20% re-stocking fee will apply.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat if an RMA is issued by the manufacturer for a warranty?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eSome manufacturers will request that warranty claim items be returned directly to them. In this instance, we will coordinate with the manufacturer and we will provide both the RMA and the BOLs to you.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIf I refused damage product, will I need an RMA?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If product is refused due to damage, the freight claim will be automatically initiated by the carrier and returned. Please alert our customer service team immediately so we can coordinate a replacement shipment or issue a credit.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eIs an RMA the same as a credit?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. An RMA is simply documenting and approving the return of merchandise. Upon approval, credits will be issued and are handled on a case-by-case basis. For example, RMAs received in unsellable condition are not eligible for credit. To avoid running into a situation like that, it is best to ship your return in a way that minimizes damage. If the product is eligible for credit, it will be applied to the original invoice.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return obsolete or special-order items?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. Special order items cannot be canceled or returned once they have been ordered from the manufacturer. Obsolete or discontinued product cannot be returned once purchased.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if I get an approved RMA but I don’t ship back the product?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eRMA’s are valid for 60 days. If the items are not returned in new, re-sellable condition by that time the RMA will expire and the product will not be eligible for a new RMA.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat happens if the product I am returning is damaged or unsellable upon receipt?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eIt is our customers’ responsibility to return the product in the same new\/undamaged condition in which it was received. If a returned product is damaged, it will not be eligible for credit. We are not responsible for items received damaged.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eCan I return a product that has been installed or burned?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cspan\u003eNo. If a customer has installed or burned a product, the RMA will be denied. This is a liability issue and we are not responsible for any items once they have been installed and\/or burned. If an item is believed to be defective, we will be happy to assist you with the warranty process.\u003c\/span\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e","brand":"Paragon","offers":[{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Birch Logset \/ Grey Herringbone Brick","offer_id":49286036652186,"sku":"37506","price":4981.9,"currency_code":"PKR","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Birch Logset \/ Vintage Brown Brick","offer_id":49286036684954,"sku":"37507","price":4995.9,"currency_code":"PKR","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Birch Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":49286036717722,"sku":"37508","price":5303.9,"currency_code":"PKR","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Traditional Logset \/ Grey Herringbone Brick","offer_id":49286036750490,"sku":"37509","price":4869.9,"currency_code":"PKR","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Traditional Logset \/ Vintage Brown Brick","offer_id":49286036783258,"sku":"37510","price":4883.9,"currency_code":"PKR","in_stock":true},{"title":"Paragon Clean-Face Direct-Vent Fireplace 36 - NG \/ Traditional Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":49286036816026,"sku":"37511","price":5191.9,"currency_code":"PKR","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Birch Logset \/ Grey Herringbone Brick","offer_id":49286036848794,"sku":"37512","price":920.5,"currency_code":"PKR","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Birch Logset \/ Vintage Brown Brick","offer_id":49286036881562,"sku":"37513","price":934.5,"currency_code":"PKR","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Birch Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":49286036914330,"sku":"37514","price":1242.5,"currency_code":"PKR","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Traditional Logset \/ Grey Herringbone Brick","offer_id":49286036947098,"sku":"37515","price":808.5,"currency_code":"PKR","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Traditional Logset \/ Vintage Brown Brick","offer_id":49286036979866,"sku":"37516","price":822.5,"currency_code":"PKR","in_stock":true},{"title":"NG to Propane Conversion Kit - LP \/ Traditional Logset \/ Black Porcelain with Matte Black Ceiling \u0026 Floor","offer_id":49286037012634,"sku":"37517","price":1130.5,"currency_code":"PKR","in_stock":true}],"url":"https:\/\/coretarps.co.uk\/products\/paragon-36","provider":"My Store","version":"1.0","type":"link"}