{"product_id":"topdon-usa-phoenix-pro-advanced-oe-level-diagnostic-scanner","title":"Topdon USA Phoenix Pro Advanced OE-Level Diagnostic Scanner","description":"\u003cdiv class=\"divider\"\u003e\u003cimg height=\"8\" width=\"1198\" alt=\"\" src=\"https:\/\/cdn11.bigcommerce.com\/s-ew8kwapfc4\/images\/stencil\/original\/image-manager\/golden-bar.png?t=1681903157\"\u003e\u003c\/div\u003e \u003cdiv class=\"kd-main-product-feature-container\" id=\"kd-main-product-feature-container\"\u003e \u003cdiv class=\"panel\"\u003e \u003cdiv class=\"kd-product-feature-continer kd-flex-row-2\"\u003e \u003cdiv class=\"kd-prouduct-feature-item kd-prouduct-feature-content\"\u003e \u003ch2\u003eTOPDON Phoenix Pro: the scan tool with a technician on the other end\u003c\/h2\u003e  \u003cp\u003eEvery diagnostic tablet eventually meets a vehicle it cannot explain. What separates tools at this level is what happens in the hour after that. The Phoenix Pro's Interactive Data Logging opens a session on the actual vehicle, with the actual live data, and puts it in front of TOPDON's support engineers. Not a description of the problem typed into a ticket by a technician who has already stopped looking at the car, but the log itself. TOPDON backs that with support based in the United States and a one-hour callback commitment.\u003c\/p\u003e  \u003cp\u003eIf you have ever lost an afternoon waiting on a reply from a tool vendor, you already understand why that is a specification and not a marketing line. It is the feature this page is built around, because it is the one that changes what happens on your worst job of the month rather than your easiest.\u003c\/p\u003e  \u003ch3\u003eWhy a support channel belongs on the spec sheet\u003c\/h3\u003e  \u003cp\u003eDiagnostic coverage is easy to advertise and hard to verify. Support is the opposite: invisible in a comparison table, immediately obvious the first time you need it. A data-logging session means the conversation starts from evidence, so the first exchange is not five questions establishing what you already know. For a one-technician shop with nobody to hand the car to, that is the difference between finishing a job and pushing it outside.\u003c\/p\u003e  \u003cp\u003eTreat the callback commitment as what it is, a service promise made by the manufacturer rather than a property of the hardware. It is worth asking us what the current support hours and terms are before you buy if you are relying on it, because service policies change more often than tools do.\u003c\/p\u003e  \u003ch3\u003eOE-level coding and programming, and what it is actually for\u003c\/h3\u003e  \u003cp\u003eThe Pro is a coding and programming tool, not only a reader. That capability exists for one reason: modern replacement parts arrive blank or configured for a different variant, and a module that is not coded to the car will not work correctly no matter how correctly it was installed. Online programming and ECU programming are what let you finish a control-unit replacement in house rather than sending the vehicle to a franchise dealer for the last twenty minutes of the job.\u003c\/p\u003e  \u003cp\u003eAlongside that sit the routine service functions a shop uses daily: oil resets, steering angle sensor resets, electronic park brake retraction, tire pressure system resets, throttle body matching, gear learn, immobilizer coding and injector coding among them. Active tests let you command a component directly, which is how you establish whether a part is dead or is simply not being asked to do anything.\u003c\/p\u003e  \u003ch3\u003eConfirm the coverage list before you order\u003c\/h3\u003e  \u003cp\u003ePublished figures for this tool's service-function count and its vehicle coverage differ between the places TOPDON states them, so this description lists the functions by name and prints no count. \u003cstrong\u003eIf an exact function count, or coverage for a specific make, model and year, decides your purchase, confirm it with us in writing before ordering.\u003c\/strong\u003e We will get the current coverage list straight from TOPDON so that what you order against is the manufacturer's own current statement rather than a number carried forward from older copy.\u003c\/p\u003e  \u003ch3\u003eThe 12-inch screen is a workflow decision\u003c\/h3\u003e  \u003cp\u003eThe Pro carries a 12\" capacitive touchscreen in a body measuring 14.80\" x 8.6\" x 1.96\" and weighing 4.62 lbs. That is a deliberate trade and you should make it deliberately. A screen this size shows a live data list and a graph together without scrolling, which matters when you are watching two parameters for a relationship rather than reading one value. It is also a two-hands tool that will not live in a jacket pocket, and 4.62 lbs held at arm's length under a dash gets heavy faster than the number suggests.\u003c\/p\u003e  \u003cp\u003eIf most of your diagnostic work happens with the vehicle stationary and the tablet on a stand or a fender cover, the larger display is the right call. If you spend your day walking between vehicles with the tool in one hand, look at a smaller unit in the same family instead and ask us to compare them for your work.\u003c\/p\u003e  \u003ch3\u003eBuilt for the floor, not the desk\u003c\/h3\u003e  \u003cp\u003eThe housing is rubberized on the outside over a rugged internal frame, which is TOPDON building for the environment the tool actually lives in rather than the one it is photographed in. Shop tablets do not fail gently in a lab, they get knocked off a wing, land on concrete, and get oil on the connector. Automatic power-off preserves the battery between jobs, and the modular design is intended to let capability be added later rather than requiring a new tool.\u003c\/p\u003e  \u003ch3\u003ePorts, power and connectivity\u003c\/h3\u003e  \u003cp\u003eConnectivity covers wireless networking, Bluetooth, wired Ethernet, USB, HDMI output and an SD card slot, which is a broader set than most tablets at this level offer. HDMI is the useful oddity: it lets you put the diagnostic screen on a monitor, which is worth having for training a junior technician or for showing a customer what the car is doing rather than telling them. There is a 3.5 mm headset jack, the battery is a 3.7V lithium-polymer pack, and the unit charges from a 5V DC supply.\u003c\/p\u003e  \u003cp\u003eOne thing to know before you buy rather than after: the operating system on this model is an older Android release than the newest tablets in the Phoenix line run. It does not affect diagnostic capability, but it is a fair question to ask about long-term app and update support, so ask us and we will put the question to TOPDON rather than speculate here.\u003c\/p\u003e  \u003ch3\u003ePerfect For\u003c\/h3\u003e  \u003cul\u003e \u003cli\u003e \u003cstrong\u003eOne-technician and two-bay shops\u003c\/strong\u003e where a stubborn car cannot simply be handed to a colleague, and support access does real work.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eGeneral repair shops\u003c\/strong\u003e taking on module replacement and coding instead of subletting it to a dealer.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eTraining environments\u003c\/strong\u003e, where the large screen and the HDMI output let a whole group watch one live data stream.\u003c\/li\u003e \u003cli\u003e \u003cstrong\u003eShops with a stationary diagnostic bay\u003c\/strong\u003e rather than technicians carrying a tool all day.\u003c\/li\u003e \u003c\/ul\u003e  \u003ch3\u003eWhat's in the Box\u003c\/h3\u003e  \u003cp\u003eThe manufacturer's description for this listing does not publish a packing list, and we will not invent one. What is documented is the tablet itself and its diagnostic capability. If your purchase depends on a particular connector, adapter set or case being included, ask us first and we will confirm the contents against the carton before it ships.\u003c\/p\u003e  \u003ch3\u003eKey specifications\u003c\/h3\u003e  \u003ctable\u003e \u003ctbody\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003eDisplay\u003c\/th\u003e \u003ctd\u003e12\" capacitive touchscreen\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003eDimensions\u003c\/th\u003e \u003ctd\u003e14.80\" x 8.6\" x 1.96\"\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003eWeight\u003c\/th\u003e \u003ctd\u003e4.62 lbs\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003eBattery\u003c\/th\u003e \u003ctd\u003e3.7V lithium-polymer\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003eCharging input\u003c\/th\u003e \u003ctd\u003e5V DC\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003eAudio\u003c\/th\u003e \u003ctd\u003emicrophone, dual speakers, 3.5 mm headset jack\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003cth scope=\"row\"\u003ePorts\u003c\/th\u003e \u003ctd\u003eUSB, HDMI, wired Ethernet, SD card slot\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e  \u003ch3\u003eCertification, described rather than badged\u003c\/h3\u003e  \u003cp\u003eNothing in the data supplied with this scanner claims a third-party conformity or safety listing, so this page does not print an acronym for one. We would rather tell you that than let a badge you never verified sit in the description. What a workshop tablet normally carries are electrical-safety and radio-interference approvals, which are a different class of document from any approval a shop program might demand by name. If a fleet contract, an insurance requirement or a manufacturer repair program specifies an approval for the tools used on the work, get that requirement in writing and send it to us before you order.\u003c\/p\u003e  \u003ch3\u003eShipping and delivery\u003c\/h3\u003e  \u003cp\u003eThis item ships free within the lower 48 states, so there is nothing to add at checkout. Inspect the outer carton at the point of delivery. Any crushing, tearing or evidence of a drop should be written on the delivery paperwork before you sign, and photographed. Keep the box and the internal packing until the tool is powered up and confirmed working, because a claim without original packaging is a difficult claim.\u003c\/p\u003e  \u003ch3\u003eWarranty\u003c\/h3\u003e  \u003cp\u003eWarranty claims are handled through the process described on our \u003ca href=\"https:\/\/mechanicsuperstore.com\/pages\/warranty-claims\"\u003ewarranty claims page\u003c\/a\u003e. The single most common way a valid claim gets refused is worth repeating: leave the housing closed. Do not open the tablet, do not attempt a repair, and do not have a third party look inside it before a claim is registered, because a unit that has been opened generally falls outside the coverage regardless of what originally failed. Note the serial number on arrival and start any claim with us.\u003c\/p\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"divider\"\u003e\u003cimg height=\"8\" width=\"1198\" alt=\"\" src=\"https:\/\/cdn11.bigcommerce.com\/s-ew8kwapfc4\/images\/stencil\/original\/image-manager\/golden-bar.png?t=1681903157\"\u003e\u003c\/div\u003e \u003cdiv class=\"kd-main-product-details-container\" id=\"kd-main-product-details-container\"\u003e \u003ch3 class=\"h3 accordion\"\u003eProduct Features\u003c\/h3\u003e \u003cdiv class=\"panel\"\u003e \u003cdiv class=\"kd-product-details-continer kd-flex-row\"\u003e \u003cdiv class=\"kd-prouduct-details-item\"\u003e \u003cul\u003e \u003cli\u003eExceptional OE-Level functionality from comprehensive OBD2 diagnostics \u0026amp; services to advanced ECU coding and programming\u003c\/li\u003e \u003cli\u003eInteractive Data Logging sessions enable direct contact with professional tech support for first-hand troubleshooting of diagnostic bugs and errors\u003c\/li\u003e \u003cli\u003e12 inch HD capacitive touch screen\u003c\/li\u003e \u003cli\u003eBuilt for daily use in a shop environment with rubberized outer protection and rugged internal housing.\u003c\/li\u003e \u003cli\u003eUSA-based tech support with industry-leading 1-hour callback promise.\u003c\/li\u003e \u003cli\u003eSpecial functions including • OIL RESET • SAS RESET • EPB RESET • IMMOBILIZER • INJECTOR CODING • SUNROOF RESET • GEARBOX • EGR ADAPTION • DPF RESET • ABS BLEEDING • TPMS RESET • BMS RESET • AFS RESET • SUSPENSION RESET • GEAR LEARN • THROTTLE MATCHING\u003c\/li\u003e \u003cli\u003eModule replacement\u003c\/li\u003e \u003cli\u003eModule Programming\u003c\/li\u003e \u003cli\u003ePersonalization functions\u003c\/li\u003e \u003cli\u003eAutomatic power-off to preserve battery life\u003c\/li\u003e \u003cli\u003eModular design allows for future capability expansions\u003c\/li\u003e \u003cli\u003eExcellent up-close visual inspections in confined areas, such as engine cylinders and minor part inspections\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eEXTENSIVE COVERAGE\u003c\/strong\u003e: This exceptional OE-Level functionality diagnostic scanner is available for over 80 1996 US-based, 2000 European-based, and newer OBDII protocol vehicles with full OBDII functions, 11 unique services, and complete systems diagnostics\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eTECHNICAL SUPPORT\u003c\/strong\u003e: This diagnostic tool supports first-hand troubleshooting of diagnostic bugs and errors. One-stop multitasking design for ideal management of workshop operations to keep all data files, customer information, and vehicle records well organized\u003c\/p\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"divider\"\u003e\u003cimg height=\"8\" width=\"1198\" alt=\"\" src=\"https:\/\/cdn11.bigcommerce.com\/s-ew8kwapfc4\/images\/stencil\/original\/image-manager\/golden-bar.png?t=1681903157\"\u003e\u003c\/div\u003e \u003cdiv class=\"kd-main-product-spec-container\" id=\"kd-main-product-spec-container\"\u003e \u003ch3 class=\"h3 accordion\"\u003eProduct Specifications\u003c\/h3\u003e \u003cdiv class=\"panel\"\u003e \u003cdiv class=\"kd-product-spec-continer kd-flex-row\"\u003e \u003cdiv class=\"kd-prouduct-spec-item\"\u003e \u003ctable cellspacing=\"0\" border=\"0\"\u003e \u003ctbody\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eModel\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003ePhoenix Pro\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eOperating System\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003eAndroid 5.1.1\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eProcessor\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e8-Core 2.0GHz processor\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eMemory\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e2GB RAM \u0026amp; 64GB Embedded Memory\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eDisplay\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e12” Display with 1920x1200 resolution and capacitive touch screen\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eConnectivity\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e802.11a\/b\/g\/n\/ac WIFI, 2.0 3Mbs Bluetooth, RJ45 Ethernet Connection, 2.0 USB, HDMI 1.4a, SD Card (supports up to 128GB)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eCamera\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e8.0 Megapixels, Autofocus with Flashlight, Front: 2.0 Megapixels\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eSensors\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003eGravity Accelerometer\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eAudio Input\/Output\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003eMicrophone, Dual Speakers, 3.5mm stereo\/standard headset jack\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003ePower and Battery\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e3.7V\/15000mAH Lithium-polymer battery\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eInput Voltage\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003eDC\/5V\/3A\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003ePower Consumption\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003eMax 20W\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eOperating Temperature\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e14℉ - 131℉ ( 10°C - 55°C)\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eDimensions\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e14.80” x 8.6” x 1.96”\u003c\/td\u003e \u003c\/tr\u003e \u003ctr\u003e \u003ctd width=\"50%\" align=\"left\"\u003eWeight\u003c\/td\u003e \u003ctd width=\"50%\" align=\"right\"\u003e4.62 LBS.\u003c\/td\u003e \u003c\/tr\u003e \u003c\/tbody\u003e \u003c\/table\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003c\/div\u003e \u003cdiv class=\"divider\"\u003e\u003cbr\u003e\u003c\/div\u003e \u003cdiv class=\"kd-main-product-downloads-container\" id=\"kd-main-product-downloads-container\"\u003e\u003c\/div\u003e","brand":"TOPDON","offers":[{"title":"Default Title","offer_id":49287143096474,"sku":"TD52110001","price":1049.3,"currency_code":"PKR","in_stock":true}],"url":"https:\/\/coretarps.co.uk\/products\/topdon-usa-phoenix-pro-advanced-oe-level-diagnostic-scanner","provider":"My Store","version":"1.0","type":"link"}